SHIPPING POLICY:
Most orders are usually shipped withing 24 hours, orders placed before 12pm. EST will be shipped the same day.
Shipping via UPS Ground is FREE (Continental USA Only) if your order is over $50.00! Otherwise the shipping fee is $6.95 for UPS Ground.
Sorry, no shipping to PO Boxes, APO/FPO addresses.
Orders are shipped via UPS Ground. UPS 2nd Day Air and UPS Next Day Air Saver are also available for an additional charge.
We have 2 warehouses located in NJ and FL, We usually ship from the closest one to you, based on availability.
Shipping times may vary. We will confirm method of shipping as well as shipment date by email. It usually takes three to seven business days for your order to arrive, depending on your location and the volume being handled. Please note that UPS 2nd Day Air guarantees delivery by the end of the 2nd business day. Weekends and holidays are not considered "business days" in the calculation of shipping days.
To see a map of estimated UPS Ground shipping times see below.
If we are not able to ship within that time, we will notify you by e-mail. If an item is temporarily out of stock, we will contact you to allow you to cancel your order or have the item shipped to you at the earliest possible time.
International Orders are not available and orders are automatically suspended.
SHIPPING & HANDLING CHARGES ARE NON-REFUNDABLE.
SALES TAXES:
New Jersey residents will be charged 7% sales tax.
RETURN POLICY:
* You have up to 30 days after the original ship date to initiate your return. Your items must reach us within 30 days from ship date. We do not accept returns that reach us after 30 days. We will replace or repair the product(s) at our option providing there is no evidence of customer misuse, or alteration.
* Items returned in non-resaleable conditions (without all original packaging and materials) and non-defective items will be charged a 20% restocking fee. This restocking fee also applies to returns over $75 or special purchases.
* Return Restrictions:
- No return on videos
- If pepper spray has been used, it cannot be returned unless defective
- Hidden and surveillance cameras are special order items and, due to the nature of these products, returns will only be accepted for products damaged upon shipment to the customer.
* Important: To return a product, you must first send an e-mail to returns@safesecureworld.com for authorization, RMA number and return instructions. We will not accept any returned merchandise without a valid RMA Number. We are not responsible for lost or damaged returns. Customer is responsible for return shipping.
WARRANTY:
We warrant our products to be defect free when they are received. If the product you receive is defective you must notify us by email within 72 hours. The listed manufacturer's limited warranty will cover the product if it becomes defective after it is received by the customer.
Manufacturer's limited warranties vary. Talon, Z-Force Stun Devices have a life time warranty. The rest of our products normally carry a 1 year warranty against defects.
DISCLAIMER:
It is the responsibility of the buyer and not SafeSecureWorld.com to ascertain and obey all applicable laws in regard to the possession and use of any offered products. By placing an order, the buyer represents that all products purchased will be used in a lawful manner and that he/she is of legal age. Under no circumstances will BroadNet Technologies, L.L.C. nor SafeSecureWorld.com or its employees be liable for damages of any kind arising from the use or unlawful possession of our products. If you are unsure, please contact your local or state authorities.
SafeSecureWorld
1-888-879-9563
info@safesecureworld.com
